Frequently Asked Questions

How long does delivery take?

Orders are processed within 1–2 business days. Once dispatched, delivery usually takes 3–5 business days. You'll receive a tracking link by email as soon as your order is on its way.

Can I track my order?

Absolutely. Once your order has been dispatched, you'll receive a confirmation email with a tracking link so you can follow your delivery.

Can I return an item?

Yes. We offer a 30-day return period from the date your order is delivered. Items must be unworn, unused, and returned in their original condition with all tags and packaging.

Are returns free?

Yes. We offer free returns on all UK orders, including returns due to a change of mind or sizing.

When will I receive my refund?

Once your return has been received and inspected, approved refunds are processed within 5–10 business days. Depending on your bank or card provider, it may take a little longer for the funds to appear in your account.

Can I exchange an item?

Yes. Simply contact our customer support team before returning your item. We'll guide you through the quickest and most suitable exchange process.

Can I change or cancel my order?

If your order hasn't been dispatched yet, we'll do our best to help. Please contact us as soon as possible after placing your order.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery and include your order number along with photos of the issue. We'll arrange a replacement or refund as quickly as possible.

How can I contact customer support?

Our customer support team is available Monday to Friday, 9:00 AM–5:00 PM (GMT). You can reach us via support@lindleigh.com

  • Free UK Shipping

    Free shipping on all UK orders

  • Easy Return and Exchange

    30-day hassle free Returns

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